Terms & Conditions

Last Updated: [Insert Date]
Company: JCPoolDistributingLLC

Welcome to JCPoolDistributingLLC. These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By purchasing from or accessing our site, you agree to these Terms. If you do not agree, please discontinue use immediately.

1. Definitions

  • “Company,” “we,” “our,” “us” refers to JCPoolDistributingLLC.

  • “Customer,” “you,” “your” refers to the purchaser or user of our products and services.

  • “Products” include hot tubs, pools, shaped pools, accessories, parts, and related items sold by the Company.

  • “Website” refers to the company’s online platform.

2. Eligibility

You must be at least 18 years old to place an order. By purchasing, you confirm that all information provided is accurate, complete, and current.

3. Product Information & Availability

We strive to ensure all product descriptions, pricing, and images are accurate. However:

  • Product colors, sizes, shapes, and features may vary slightly.

  • Inventory availability is not guaranteed.

  • We reserve the right to change or discontinue products without notice.

4. Orders & Payment

All orders are subject to acceptance and availability.

  • We reserve the right to cancel, refuse, or limit any order.

  • Payment must be completed before products are shipped.

  • Accepted payment methods are listed at checkout.

  • Pricing errors may be corrected at any time. If corrected after your order, we will notify you before proceeding.

5. Shipping & Delivery

  • Delivery times are estimates and not guaranteed.

  • Customers are responsible for providing accurate delivery information.

  • Additional fees may apply for oversized or shaped pool deliveries, remote locations, or liftgate services.

  • Risk of loss transfers to the customer upon delivery or pickup.

6. Installation & Use

  • Customers are responsible for ensuring proper installation of hot tubs and pools.

  • Improper installation, electrical setup, or structural issues are not the Company’s responsibility.

  • Always follow manufacturer instructions, safety guidelines, and local regulations.

7. Returns, Refunds & Cancellations

Our return and refund policies are as follows:

  • Custom-shaped pools, special orders, and installed items are non-refundable.

  • Standard items may be returned within [X days] if unused and in original packaging.

  • Return shipping and restocking fees may apply.

  • Damaged items must be reported within 48 hours of delivery with photos.

Please review our full return policy for detailed conditions.

8. Warranty

Products may include manufacturer warranties. JCPoolDistributingLLC does not independently warranty products unless explicitly stated.

  • Warranty claims must follow manufacturer procedures.

  • Damage caused by misuse, improper installation, or neglect is not covered.

9. Limitation of Liability

To the fullest extent permitted by law, JCPoolDistributingLLC is not liable for:

  • Installation errors

  • Water damage, electrical issues, or structural damage

  • Loss of profit or incidental damages

  • Injuries resulting from misuse of products

Your use of our products is at your own risk.

10. User Responsibilities

You agree not to:

  • Misuse the website

  • Interfere with security features

  • Copy or reproduce content without permission

11. Privacy

All personal information is handled according to our Privacy Policy. By using the website, you consent to data collection and processing as described.

12. Intellectual Property

All content, product descriptions, images, logos, and branding on the website belong to JCPoolDistributingLLC and may not be copied or reproduced without written permission.

13. Changes to Terms

We may update these Terms at any time. Revised Terms take effect upon posting to the website. Continued use of our services indicates acceptance.

14. Governing Law

These Terms are governed by the laws of the State of [Your State]. Any disputes shall be handled in courts located in [Your County/State].